Brown's Hotel, a Rocco Forte Hotel

The Langham London is praised for its friendly and accommodating staff, clean and comfortable rooms, and excellent location, particularly for its afternoon tea experience. Guests commend the hotel's beautiful decor and pleasant ambiance, including live piano music. However, one review noted shortcomings in front desk service, citing unresponsiveness and a lack of warmth from staff, as well as an oversight in room cleaning. Despite this, most guests found the hotel offered a good stay and value.