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Banyan Tree Suzhou Shishan
NO 208 FENHU ROAD CN
Banyan Tree(Banyan Tree)
86 512-66060606
4.8TA Rating
Avantages membres
Complimentary Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
50 USD Dining Credit
50 USD SPA Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
À propos
The Banyan Tree Suzhou is highly praised for its attentive service, excellent location, and convenient transportation. Guests commend the exceptional service from Manager Danny and Front Desk John. The hotel's indoor swimming pool, gym, and smart room facilities also received positive remarks. Dining at the Baiyun Chinese Restaurant, featuring authentic Cantonese and Huaiyang cuisine, was a highlight, along with a diverse breakfast selection. The hotel boasts a beautiful environment with meticulously maintained greenery and high-quality room amenities.
Hotel Amenities
Pool
Free Parking
Free WiFi
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transfer
WiFi
Meeting Rooms
Hot Tub
Fitness Center
Concierge
Air Conditioning
Family Rooms
Accessible Rooms
Guest Reviews
Guest review insight37 recent reviews2025-06-30 — 2026-05-14
Banyan Tree Suzhou Shishan is a park-side retreat with spacious, clean rooms, attractive Jiangnan-inspired design and generally attentive service. Its setting near Shishan, walking paths, restaurants and nearby attractions is a clear strength, especially for families and relaxed short breaks. The main recurring weakness is breakfast, which several guests found limited or below the hotel’s standard. Service is often praised but appears inconsistent, and some rooms can be affected by outside or neighbouring noise.
Walking directly from the hotel into the green Shishan surroundings for a morning or evening stroll.Relaxing in a spacious room or courtyard with views of the park and hill.Family stays supported by children’s play facilities and thoughtful arrangements such as nearby rooms, baby equipment orReceiving a room upgrade or personalised help from the front desk, an experience mentioned by multiple guests.
Guests return for
- Peaceful setting beside Shishan Park, with greenery, walking routes and scenic views.
- Convenient for nearby restaurants, Shishan Cultural Square, Suzhou Museum West and other local sites
- Rooms are repeatedly described as clean, spacious and relatively new, with appealing Jiangnan-style—
- Staff are frequently praised for being warm, professional, responsive and helpful with upgrades or a
Worth knowing
- Breakfast is the most repeated criticism: several guests found the selection limited, especially for
- Service standards are not fully consistent; a few guests reported passive or unprofessional front-d
- Noise can be an issue in some rooms, from nearby public announcements, the park or neighbouring gu
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
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Informations de réservation
ArrivéeSep 21, 2026
DépartSep 22, 2026
Voyageurs2 Adultes