Back to hotels
+3 more
The St. Regis Kuala Lumpur
No 6 Jalan Stesen Sentral 2 Kuala Lumpur 50470 MY
The St. Regis(Marriott International)
60 3-2727-1111
4.4TA Rating
Member Benefits
Complimentary Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
USD100 Restaurant Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
Reviews for The St. Regis Kuala Lumpur are mixed. Some guests praise excellent service, including butler service and personalized care, and mention beautifully decorated rooms and a good breakfast. However, a significant number of reviews point to poor service, rude staff attitudes, room cleanliness issues (e.g., stained sheets, dust), and malfunctioning facilities (e.g., leaky bathtub).
Hotel Amenities
Pool
Internet
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Airport Transfer
WiFi
Free WiFi
Meeting Rooms
Fitness Center
Concierge
Air Conditioning
Family Rooms
Accessible Rooms
Guest Reviews
Guest review insight34 recent reviews2025-05-20 — 2026-05-02
The St. Regis Kuala Lumpur is praised primarily for attentive, highly personal service, spacious suites, and strong breakfast offerings. Butler-style touches, thoughtful amenities, and celebration arrangements add warmth, while the hotel’s location divides opinion: it is quiet and convenient for the airport rail link, but several guests find it removed from the liveliest shopping and dining areas. A small number of reviews also flag inconsistent service, age-related condition, and one serious cleanliness incident.
Personal butler attention and frequent in-room refreshments create a notably service-led stay.Nightly treats, chocolates, nuts, and turndown touches are recurring examples of thoughtfulBirthday and anniversary arrangements, including cakes and room decoration, stand out for celebratoryLarge suites with distinct living areas and generous bathrooms are a recurring highlight.
Guests return for
- Service is the clearest strength, with repeated praise for friendly, professional, attentive staff,
- Butler-style support and responsive in-room service are frequently highlighted, including 24-hour in
- Suites and rooms are consistently described as spacious, comfortable, bright, and well equipped.
- Breakfast is repeatedly praised for its variety, freshness, and quality.
Worth knowing
- The location is not consistently seen as central: several guests say it is some distance from the
- There are few immediate convenience stores or casual dining options around the hotel, according to
- Service is not uniformly reliable; isolated reviews mention forgotten requests, delayed responses,
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Property Information
Opened
201605
Select Room
No rooms available
Try adjusting your dates
Booking Info
Check-inSep 12, 2026
Check-outSep 13, 2026
Guests2 Adults