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Shangri-La Toronto
188 University Avenue Toronto, M5H 0A3 Canada
Shangri-La(Shangri-La)
1-647-7888888
4.7TA Rating
Member Benefits
Daily Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
USD100 Hotel Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The Shangri-La Toronto is highly rated for its beautiful design, friendly staff, and excellent facilities, particularly its pool, making it a great choice for families. Guests praise its convenient location and attentive service, including special touches for occasions. However, some reviews mentioned language barriers in service, issues with vehicle arrangements, and a serious incident involving illicit substances found in a room.
Hotel Amenities
Internet
Free Internet
WiFi
Free WiFi
Room Service
Spa
Fitness Center
Pool
Restaurant
Bar/Lounge
Airport Transfer
Meeting Rooms
Hot Tub
Concierge
Air Conditioning
Accessible Rooms
Guest Reviews
Guest review insight8 recent reviews2025-07-19 — 2026-05-04
Shangri-La Toronto earns strong praise for warm, attentive service and a highly convenient Financial District location. Guests repeatedly describe an easy, comfortable stay, with good access to Union Station, airport rail and nearby amenities. Dining and breakfast are generally well received, while the hotel’s smaller rooms, compact pool and occasionally busy lobby are the main trade-offs noted.
Live music in the lobby.Personalised arrival recognition and a guided introduction to the hotel.A dip in the compact indoor pool after returning early from the city.Convenient access to Union Station and the airport train.
Guests return for
- Attentive, personalised service is a recurring highlight, including flexible housekeeping timing and
- Very convenient Financial District setting, with easy walks to Union Station and nearby shopping.
- Lobby atmosphere is enhanced by live musicians, according to one guest.
- Breakfast and made-to-order food receive positive comments from multiple guests.
Worth knowing
- Some guests found rooms on the small side.
- The pool is compact.
- The lobby can feel crowded or chaotic during major events.
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Property Information
Check-out
12:00
Select Room
No rooms available
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Booking Info
Check-inSep 17, 2026
Check-outSep 18, 2026
Guests2 Adults