Back to hotels
+15 more
Shangri-La The Shard, London
31 St. Thomas St. London, SE1 9QU United Kingdom
Shangri-La(Shangri-La Hotels and Resorts)
44-20-72348000
4.8TA Rating
Member Benefits
Complimentary Breakfast
Early Check In (subject to availability)
Late Check Out (subject to availability)
Room upgrade (subject to availability)
USD100 Hotel Credit
USD100 Restaurant Credit
Welcome Amenity
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The Shangri-La Hotel, London, is highly praised for its breathtaking city views, impeccable staff service, and comfortable rooms. The hotel boasts a prime location with convenient transportation links and offers high-quality dining experiences. While a few reviews noted minor issues with the TV casting feature, the overall stay experience was excellent.
Hotel Amenities
Internet
Free Internet
WiFi
Free WiFi
Fitness Center
Pool
Room Service
Restaurant
Bar/Lounge
Airport Transfer
Meeting Rooms
Concierge
Air Conditioning
Accessible Rooms
Minibar
Conference Facilities
Guest Reviews
Guest review insight21 recent reviews2025-07-04 — 2026-05-04
Shangri-La The Shard is defined by its high-floor London panoramas, especially from rooms, breakfast and the pool. Guests also repeatedly praise the convenient London Bridge location, clean and comfortable rooms, and many warm service interactions. The trade-off is uneven execution: several reviews flag slow service or lifts, mixed breakfast quality, limited pool size, and occasional check-in, billing or room-configuration frustrations.
Watching sunrise or a broad London skyline from a high-floor room.Swimming or using the sauna with city views.Breakfast with panoramic views over London.A milestone stay enhanced by thoughtful staff touches.
Guests return for
- Sweeping city views are the clearest highlight, with guests mentioning room, breakfast, sky-lobby,sa
- The London Bridge setting is widely seen as practical, close to Underground and rail connections and
Worth knowing
- Service can be inconsistent: while many guests found staff attentive, others reported slow responses
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Nearby Attractions
The View from The Shard
0.0 km away
Southwark Cathedral
0.3 km away
Borough Market
0.3 km away
London Bridge
0.4 km away
Tower Bridge
0.8 km away
Select Room
No rooms available
Try adjusting your dates
Booking Info
Check-inSep 14, 2026
Check-outSep 15, 2026
Guests2 Adults