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Shangri La Sydney
176 Cumberland Street The Rocks Sydney, 2000 Australia
Shangri-La(Shangri-La Hotels and Resorts)
61-2-92506000
4.2TA Rating
Member Benefits
Complimentary Breakfast
Early Check In (subject to availability)
Late Check Out (subject to availability)
USD100 Hotel Credit
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Welcome Amenity
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
Shangri-La Sydney is lauded for its magnificent harbor views, convenient location, and friendly staff. Guests enjoy clean rooms, delicious breakfast, and attentive service, although some reviews mention dated facilities, an inefficient check-in process, and areas for improvement in dining experiences.
Hotel Amenities
Pool
Restaurant
Fitness Center
Room Service
Internet
Free Internet
WiFi
Free WiFi
Bar/Lounge
Spa
Airport Transfer
Meeting Rooms
Hot Tub
Concierge
Air Conditioning
Accessible Rooms
Guest Reviews
Guest review insight40 recent reviews2025-11-11 — 2026-05-15
Shangri-La Sydney is primarily a view-led stay: many guests praise rooms overlooking the Opera House, Harbour Bridge and harbour, along with a convenient position near The Rocks and Circular Quay. Service is often described as warm and efficient, but experiences are uneven. The hotel feels dated in places, access involves a notably steep hill, and breakfast value and soundproofing draw recurring criticism.
Waking to views of the Opera House and Harbour Bridge.Watching ferries, harbour activity or fireworks from a harbour-facing room.Walking down toward Circular Quay, The Rocks and the Opera House.Having breakfast or lounge time with the Opera House and bridge in view.
Guests return for
- Exceptional harbour views are the clearest strength, especially from suitable room categories and, 
- Many guests praise the welcoming, attentive service, including smooth arrival and departure support.
- The location is close to The Rocks, Circular Quay, the Opera House, Harbour Bridge and central areas
- Rooms are often described as spacious, clean and comfortable.
Worth knowing
- The hotel and rooms are repeatedly described as older or dated, even when well maintained.
- Reaching the hotel requires a steep uphill walk, and some guests find it less convenient than nearby
- Breakfast is a repeated value concern: some guests find the selection ordinary or limited for the
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults