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Shangri La S Eros New Delhi
19 Ashoka Road, Connaught Place, New Delhi, 110 001, India
Shangri-La(Shangri-La Hotels and Resorts)
91-11-4119 1919
4.6TA Rating
Member Benefits
Daily Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
USD 50 Hotel Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The Shangri-La Eros New Delhi is ideally located near attractions like India Gate. Post-renovation, its facilities, including the pool and spa, are highly praised. Staff service is noted as attentive and warm, particularly in the Horizon Club. Some reviews mention rooms are slightly small, a few service staff could be more courteous, and the pool and spa have experienced temporary closures.
Hotel Amenities
Pool
Internet
Free Internet
Free WiFi
Free Parking
Meeting Rooms
Hot Tub
Concierge
Family Rooms
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transfer
WiFi
Fitness Center
Guest Reviews
Guest review insight33 recent reviews2025-05-18 — 2026-05-13
Shangri-La Eros New Delhi is widely praised for its central location, welcoming service, comfortable rooms, strong breakfast, and well-regarded leisure facilities. The experience is not entirely consistent: some guests report aging areas, unpleasant smells or humidity, breakfast-service friction, and occasional lapses in empathy or professionalism. Pool availability and arrival logistics can also vary.
A broad breakfast buffet is one of the hotel’s most consistent highlights.The gym, pool, sauna, and other leisure amenities are frequently appreciated when available.Guests value the city-centre setting and the sense of security on arrival.Dining receives strong feedback, including the lounge, Italian food, and Chinese dishes.
Guests return for
- Central Delhi location with convenient access to attractions and, according to one guest, the city’s
- airport.
- Warm, helpful staff and attentive housekeeping are recurring strengths, with several guests praising
- the service.
Worth knowing
- Several guests mention aging facilities, while others report humidity or unpleasant smells in the
- lobby, room, or corridors.
- Breakfast can be busy, with reported queues and occasional delays or gaps in drink service and
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Property Information
Opened
200501
Nearby Attractions
Rajya Sabha
0.9 km away
India Gate
1.4 km away
Red Fort
4.5 km away
Jantar Mantar
233.2 km away
Chhatrapati Shivaji Maharaj International Airport
1148.3 km away
Select Room
No rooms available
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults