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Shangri La Mactan - 1
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Shangri La Mactan - 3
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Shangri La Mactan - 5

Shangri La Mactan

Punta Engano Road, Lapu Lapu, Cebu, , 6015,Philippines
Shangri-La(Shangri-La Hotels and Resorts)
63-32-2310288
4.5TA Rating
Member Benefits
Complimentary Breakfast
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
USD100 Hotel Credit
Upgrade upon booking

Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.

About

Shangri-La Mactan Resort & Spa is widely praised for its warm staff, beautiful sea views, abundant activities, and facilities (including pools and snorkeling). Despite some slightly dated room amenities, the overall service, dining, and family-friendliness are highly commended, making it an ideal vacation choice.

Hotel Amenities

Pool
Free Parking
Restaurant
Fitness Center
Room Service
Internet
Free Internet
WiFi
Free WiFi
Bar/Lounge
Spa
Airport Transfer
Meeting Rooms
Hot Tub
Concierge
Air Conditioning

Guest Reviews

Guest review insight40 recent reviews2025-10-06 — 2026-05-15

Shangri-La Mactan is a strongly family-oriented beach resort where attentive service, clear water, abundant fish, snorkeling, pools, and children’s activities are the main draw. Guests consistently enjoy the clean private beach, varied breakfast, and the ability to spend a full stay on site. The main reservation is age: several reviews describe the rooms and some facilities as dated, while isolated reports mention maintenance and service problems. Value also feels uneven to some guests, particularly when breakfast queues or room issues affect the stay.

Snorkeling directly from the beach among plentiful fish in clear waterChildren moving between the pools, play areas, beach, and scheduled activitiesRelaxing on a clean private beach while adults and children join separate activitiesStarting the day with a generous breakfast, including particularly memorable mango for some guests

Guests return for

  • Warm, helpful staff are repeatedly praised across reception, restaurants, children’s areas, and pool
  • Excellent setting for families, with children’s pools, slides, a large play area, kids’ activities,
  • Clean private beach with clear water, fish close to shore, snorkeling, kayaking, and fish-feeding
  • Breakfast is generally considered tasty with a broad selection, though peak-time queues occur

Worth knowing

  • Rooms, furnishings, and some facilities are repeatedly described as old or in need of renovation
  • Some guests found the pool slides underwhelming or poorly maintained
  • Breakfast can involve waiting even when seating appears available

Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.

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