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The Ritz-Carlton, Nikko - 1
The Ritz-Carlton, Nikko - 2
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The Ritz-Carlton, Nikko

2482, Chugushi Tochigi Nikko, 321-1661 Japan
The Ritz-Carlton(Marriott International)
+81 288 25 6666
4.4TA Rating
Member Benefits
Daily Breakfast
Early Check In (subject to availability)
Late Check Out (subject to availability)
Room upgrade (subject to availability)
USD100 Hotel Credit
Welcome Amenity

Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.

About

Situated by the lake, the hotel features exquisite design and spacious rooms, with some guests praising the attentive service and excellent lake views. The onsen facilities received positive remarks, though some reviews mentioned pool water quality and limited English proficiency among certain staff. Slow check-in and check-out processes, along with some dining options (like the Japanese breakfast) not meeting expectations, were the main drawbacks noted by guests.

Hotel Amenities

Internet
Free Internet
Restaurant
Bar/Lounge
Spa
WiFi
Free WiFi
Fitness Center
Room Service
Hot Tub
Air Conditioning
Minibar
In-Room Safe
Breakfast
Sauna
Meeting Rooms

Guest Reviews

Guest review insight20 recent reviews2025-07-24 — 2026-05-11

The Ritz-Carlton, Nikko stands out for its lakeside setting, striking Chūzenji Lake views, polished design and consistently warm service. Guests repeatedly praise spacious, immaculate rooms, on-site activities and the restorative feel of the natural surroundings. The main trade-offs are its remote mountain location and uneven dining value: several guests found food expensive or less compelling than expected, although others enjoyed both restaurants. Winter guests should also note the exposed walk to the onsen.

Waking to broad lake-and-mountain views from a balcony roomSoaking in the onsen after time outdoors in NikkoJoining a stargazing session or a guided walk around Lake ChūzenjiWalking by the lake or toward nearby Kegon Falls

Guests return for

  • Picture-like Chūzenji Lake and mountain scenery, with the setting repeatedly described as a key part
  • Consistently attentive, polite staff from arrival through departure
  • Large, attractive and very clean rooms, with modern in-room features noted by several guests
  • A well-regarded onsen and a range of hotel activities, including walks, stargazing and paddling

Worth knowing

  • Dining is the most divisive aspect: several guests felt restaurant meals and breakfast did not match
  • The mountain location is remote; the journey can be long, and roads may be congested during autumn-f
  • Limited shops and dining alternatives nearby make advance planning or bringing snacks sensible

Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.

Property Information

Opened
202007
Check-out
12:00

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Booking Info

Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults