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The Ritz Carlton Mega Kuningan
JL.DR.IDE ANAK AGUNG GDE AG
Jakarta 12950 ID
The Ritz-Carlton(Marriott International)
+62 21 2551-8888
4.7TA Rating
Member Benefits
Daily Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
USD100 Hotel Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The hotel offers a top-tier luxury experience with outstanding service from professional and warm staff. Rooms are spacious and comfortable, and the club lounge provides a rich dining selection. Some reviews mentioned communication issues with specific requests like a wine bag, while others noted that some rooms might not be renovated and occasional slow internet or communication challenges.
Hotel Amenities
Pool
Room Service
Meeting Rooms
Fitness Center
Restaurant
Spa
Concierge
Internet
Free Internet
WiFi
Free WiFi
Free Parking
Bar/Lounge
Airport Transfer
Air Conditioning
Minibar
Guest Reviews
Guest review insight45 recent reviews2025-05-18 — 2026-05-16
The Ritz-Carlton Jakarta, Mega Kuningan consistently earns praise for attentive, friendly service, spacious clean rooms, strong breakfast selection, and convenient access to shopping and the CBD. Its pool, gym, sauna, and spa are also well regarded. The main reservation is that the hotel and some facilities feel dated, while lounge dining and service receive mixed feedback. One guest reported a substantial seasonal check-in delay, so execution can vary during busy periods.
Personalized lounge service, including staff remembering preferences and assisting with practical requestsFast, effective room relocation after a guest reported disruptive equipment noiseSpecial-occasion touches such as birthday decorations, a cake, and attentive anniversary serviceRelaxing pool time, city views, and lounge dining with an evening outlook
Guests return for
- Warm, professional, and highly responsive staff are the clearest strength, including thoughtful help
- Rooms are repeatedly described as spacious, clean, comfortable, and in some cases offering city or-8
- Breakfast is often praised for its variety and overall quality, with some guests highlighting made
- Pool, gym, sauna, spa, and other leisure facilities are generally well received
Worth knowing
- The property and some room facilities are perceived as dated, despite being well maintained overall
- Club lounge quality is inconsistent: some guests praise the team, while others criticize food, menu,
- Lounge afternoon tea and some dinner offerings were described as disappointing or average
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults