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The Ritz-Carlton, Kuala Lumpur
168 JALAN IMBI Kuala Lumpur 55100 MY
The Ritz-Carlton(Marriott International)
60 3-21428000
4.4TA Rating
Member Benefits
Complimentary Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
400 MYR Hotel Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The hotel enjoys a prime location adjacent to shopping malls. Rooms are spacious and clean with comprehensive amenities. Staff service is warm and attentive, particularly excelling in afternoon tea and personalized care. Some reviews suggest expanding breakfast options, and a few facilities appear slightly dated.
Hotel Amenities
Room Service
Pool
Restaurant
Fitness Center
Internet
Free Internet
Spa
WiFi
Free WiFi
Bar/Lounge
Meeting Rooms
Concierge
Air Conditioning
Family Rooms
Accessible Rooms
Minibar
Guest Reviews
Guest review insight60 recent reviews2025-08-10 — 2026-05-15
The Ritz-Carlton, Kuala Lumpur is a traditional, well-located hotel where consistently warm, attentive service and unusually spacious rooms are the main strengths. Guests often praise upgrades, thoughtful celebrations, housekeeping touches and club-lounge experiences. The trade-off is a visibly mature property: many reviewers feel the rooms and fixtures need renovation, while a smaller but important set of stays reported noise, breakfast-quality or facility-communication issues.
Complimentary room upgrades are a recurring highlight, including larger suites and better room categories.Personal touches stand out: birthday and anniversary room gestures, welcome cakes, chocolates, afternoon treats and turזDaily housekeeping and evening turndown are frequently noted, sometimes accompanied by snacks or a handwritten note.The club lounge is praised for its relaxed atmosphere, substantial presentations and helpful, personal assistance.
Guests return for
- Staff are repeatedly described as welcoming, professional, proactive and eager to help, from checkイン
- Rooms and suites are consistently praised for their generous size, with space for families and large
Worth knowing
- The property and in-room fixtures are repeatedly described as mature or in need of renovation, even
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Property Information
Opened
199710
Select Room
No rooms available
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults