Back to hotels
+15 more
The Ritz-Carlton, Hong Kong
International Commerce Centre 1 Austin Road West Kowloon Hong Kong, China
The Ritz-Carlton(Marriott International)
+852 2263-2263
4.9TA Rating
Member Benefits
Complimentary Breakfast
Early Check In (subject to availability)
Late Check Out (subject to availability)
Room upgrade (subject to availability)
USD100 Hotel Credit
Welcome Amenity
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The Ritz-Carlton Hong Kong is renowned for its spectacular city views, exceptional service, and child-friendly amenities. Staff members, particularly Summer, Hugo, Kon, Olivia, Joe Ku, Jason Or, and George, are singled out for their attentive and personalized service. The hotel's Michelin-starred dining and luxury suites are also highly praised. However, one reviewer expressed dissatisfaction with front desk service and denied room upgrades, suggesting service standards could be improved.
Hotel Amenities
Pool
Internet
Free Internet
WiFi
Free WiFi
Fitness Center
Room Service
Meeting Rooms
Restaurant
Spa
Concierge
Family Rooms
Bar/Lounge
Airport Transfer
Hot Tub
Air Conditioning
Guest Reviews
Guest review insight43 recent reviews2025-09-14 — 2026-05-07
The Ritz-Carlton, Hong Kong stands out for dramatic Victoria Harbour views, direct access to shopping and strong service. Guests consistently praise the breakfast, club lounge and convenient West Kowloon setting, while several note that parts of the hardware and windows are showing their age. A small number report serious room-specific issues, including recurring cooking odours and suspected bites.
Breakfast with panoramic views across Victoria Harbour is the hotel’s most repeated signature experience.High-floor harbour-view rooms create a memorable sense of scale, with guests describing expansive views over Hong Kong.Thoughtful celebration touches, including cakes, balloons, room decorations and children’s arrangements, are frequently-The hotel’s direct connection to Elements and proximity to Kowloon transport hubs make arrival, shopping and transit
Guests return for
- Exceptional harbour and skyline views are the defining feature, including views enjoyed from rooms,、
- Direct access to Elements mall makes dining and shopping easy.
- West Kowloon location is convenient for Kowloon Station, the airport connection and high-speed rail.
- Service is repeatedly described as warm, professional, attentive and efficient.
Worth knowing
- Several guests feel the hotel hardware or decor is dated, despite generally good maintenance.
- Some guests found the windows visibly worn or less clear, slightly reducing the impact of the views.
- A few guests mention practical niggles, including a very soft bed, faulty bathroom remote buttons, a
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Nearby Attractions
Victoria Harbour
0.2 km away
Kowloon Station
0.6 km away
Sky 100 Hong Kong Observation Deck
0.6 km away
International Commerce Centre (ICC)
0.6 km away
Elements
0.6 km away
Select Room
No rooms available
Try adjusting your dates
Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults