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The Ritz-Carlton, Chengdu
269 Shuncheng Avenue, Qingyang District Chengdu, Sichuan 610017
The Ritz-Carlton(Marriott International)
+86-028-83588888
5TA Rating
Member Benefits
Complimentary Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
50 USD Dining Credit
50 USD SPA Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The Ritz-Carlton Chengdu is widely praised for its exceptional service, comfortable rooms, and prime location. Staff members like Belinda, Edison, Robert, Michelle, Leon, Luca, and Bruce are highly commended for their warm, professional, and attentive service. The hotel's spa, club lounge, and dining (especially Sichuan cuisine) also received high marks. Some reviews noted that the hotel's hardware is slightly dated, and one Titanium elite member expressed dissatisfaction with member benefits and room cleanliness.
Hotel Amenities
Pool
Internet
Free Internet
WiFi
Free WiFi
Bar/Lounge
Fitness Center
Restaurant
Meeting Rooms
Spa
Concierge
Room Service
Airport Transfer
Hot Tub
Air Conditioning
Family Rooms
Guest Reviews
Guest review insight52 recent reviews2025-05-22 — 2026-05-15
The Ritz-Carlton, Chengdu is consistently praised for attentive, highly personal service, spacious clean rooms, strong club-lounge offerings, and a central location. The main trade-off is that parts of the hardware feel dated, while breakfast feedback is generally positive but not uniformly enthusiastic. A few guests also mention strong fragrance, and one serious pest complaint should be noted without treating it as typical.
Highly attentive staff who remember requests, arrange upgrades, offer local guidance, and resolveneeds quicklyExecutive-lounge stays with frequent meals, made-to-order dishes, desserts, and evening drinksDetailed turndown service, including replenished amenities, handwritten notes, drinks, or small
Guests return for
- Service is the clearest strength: guests repeatedly describe staff as warm, professional, responsive
- Rooms are generally spacious, clean, comfortable, and well maintained, with frequent praise for beds
- Nightly turndown and thoughtful housekeeping details are mentioned repeatedly
- The club or executive lounge is a standout, with multiple daily food services, drinks, and varied or
Worth knowing
- Several guests describe the building or furnishings as somewhat old, including worn flooring and
- minor room-maintenance issues
- Breakfast opinions vary: many enjoy the range and local specialties, while one guest found the
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Nearby Attractions
Peter and Paul Fortress
6205.6 km away
Cattedrale di San Lorenzo
7864.0 km away
National Gallery
7864.1 km away
Palazzo Podestà
8053.7 km away
Jet d'Eau de Genève
8158.4 km away
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults