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The Ritz-carlton Astana
DOSTYQ 16
Astana 010016 KZ
The Ritz-Carlton(Marriott International)
7 7172-734000
4.7TA Rating
Member Benefits
Daily Breakfast
Room upgrade (subject to availability)
Welcome Amenity
USD100 Hotel Credit
Early Check In From 12:00
Late Check Out Until 16:00
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The Ritz-Carlton, Astana is highly regarded for its exceptional service, stunning city views, and luxurious accommodation. Guests consistently praise the hotel staff for their attentiveness, warmth, and attention to detail, especially during special celebrations. The restaurants and bars are also commended for their high-quality food and beverages. However, one review noted that some room facilities are slightly dated and require maintenance.
Hotel Amenities
Restaurant
Spa
Airport Transfer
Fitness Center
Pool
Internet
Room Service
Free Internet
Bar/Lounge
WiFi
Free WiFi
Meeting Rooms
Hot Tub
Concierge
Air Conditioning
Accessible Rooms
Guest Reviews
Guest review insight15 recent reviews2025-06-07 — 2026-05-13
Guest feedback is strongly positive overall, centering on attentive service, clean and spacious rooms, comfortable beds, and a convenient location. A few reviews point to inconsistent room readiness and upkeep, breakfast value or variety, and one serious room-location and complaint-handling issue.
A notably comfortable bed that supports restful sleep.Staff arranging a room with a Chinese-standard electrical socket after checking a guest’s passport.A walkable position near the Tree of Life memorial tower.Warm front-desk interactions that made families feel welcome.
Guests return for
- Service is repeatedly described as warm, attentive, professional, and welcoming.
- Rooms are often praised as spacious, clean, comfortable, and well maintained.
- Beds receive strong praise for comfort, including large twin beds and supportive softness.
- Facilities are viewed by several guests as modern, well equipped, and free of an outdated feel.
Worth knowing
- Breakfast is not included for every booking, according to one guest, and another found the selection
- Some guests reported room-readiness or housekeeping lapses, including a leftover handwritten card, a
- One guest found the breakfast limited compared with other hotels in the same brand.
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Property Information
Opened
201706
Select Room
No rooms available
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults