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Jing An Shangri-La, Shanghai - 1
Jing An Shangri-La, Shanghai - 2
Jing An Shangri-La, Shanghai - 3
Jing An Shangri-La, Shanghai - 4
Jing An Shangri-La, Shanghai - 5

Jing An Shangri-La, Shanghai

1218 Middle Yan an Road Shanghai 31 200040 CN
Shangri-La(Shangri-La Hotels and Resorts)
+86-21-22038888
4.9TA Rating
Member Benefits
Complimentary Breakfast
Early Check In (subject to availability)
Late Check Out (subject to availability)
Room upgrade (subject to availability)
USD100 Hotel Credit
VIP benefits
Welcome Amenity

Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.

About

The Jing An Shangri-La Hotel, Shanghai, is praised for its prime location, convenient transportation, and proximity to shopping and dining. While the hotel's hardware and some room designs are well-maintained, service quality is inconsistent. Some guests reported issues with service attentiveness, facility problems, and communication breakdowns, which detracted from their overall stay.

Hotel Amenities

Spa
Internet
Free Internet
WiFi
Free WiFi
Room Service
Pool
Restaurant
Bar/Lounge
Airport Transfer
Meeting Rooms
Hot Tub
Fitness Center
Concierge
Air Conditioning
Family Rooms

Guest Reviews

Guest review insight58 recent reviews2025-07-05 — 2026-05-15

Jing An Shangri-La, Shanghai is consistently praised for its central Jing’an location, attentive service, clean and comfortable rooms, and city views. Guests also value efficient check-in and helpful responses, while views and club-lounge offerings add appeal. The main caveats are an older design in some areas and mixed breakfast feedback, including occasional service lapses and limited variety.

Wide city or river views, particularly from higher-floor rooms and at nightPersonalized touches such as room upgrades, fruit, birthday arrangements, extra bottled water, and thoughtful recoveryHigh-quality sleep comfort, with clean rooms, comfortable beds, and spacious layouts frequently notedExecutive-lounge afternoon tea and evening offerings are praised by guests who used them

Guests return for

  • Excellent central location near Jing’an Temple, shopping, dining, transport, and walkable city areas
  • Warm, professional service with efficient check-in and check-out; many guests mention prompt, polite
  • help
  • and thoughtful assistance

Worth knowing

  • Some guests find the décor and facilities dated, even though maintenance is generally considered to
  • be good
  • Breakfast feedback is mixed: some guests enjoy the food and variety, while others find the selection

Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.

Property Information

Opened
201306

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Booking Info

Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults