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Hotel Xcaret Arte
PLAYA DEL CARMEN
Xcaret(Xcaret)
52-984-2577200
4.7TA Rating
Member Benefits
Complimentary Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
USD100 Hotel Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
Hotel Xcaret Arte is lauded for its stunning artistic design, delicious dining (especially the Chinese-Mexican fusion and Japanese restaurants), and attentive staff like Jorge Fernandez. Some reviews mention inconsistent service quality, room soundproofing and comfort issues, and early pool closing times.
Hotel Amenities
Pool
Internet
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Airport Transfer
Free WiFi
Breakfast
Meeting Rooms
Hot Tub
Fitness Center
Concierge
Air Conditioning
Accessible Rooms
Guest Reviews
Guest review insight11 recent reviews2025-05-19 — 2026-01-18
Hotel Xcaret Arte is praised for its striking setting, extensive activities, varied dining choice, and generally memorable stays. The resort’s scale is both a strength and a drawback: it offers plenty to do, but distances can be tiring. Service and dining impressions are mixed, with some guests reporting excellent overall attention while others found service average, amenities inconsistently replenished, or sales approaches intrusive.
Exploring a resort complex with enough activities to occupy an extended stay.Choosing among numerous restaurants and on-site experiences.Enjoying a photogenic, dreamlike setting suited to couples.Spotting the resident raccoons.
Guests return for
- Large, visually appealing resort with abundant facilities and activities, including kayaking and the
- Food and restaurant variety are frequently highlighted, with several guests describing the dining as
- Strong choice for couples and honeymoons, with a dreamy atmosphere and enough activities for an
- Several guests praised the overall experience, attention to detail, transportation, drinks, rooms,
Worth knowing
- The resort is very large, and walking between rooms and common areas can take considerable time;
- Dining feedback is inconsistent: some guests called the food excellent, while others found it aver
- Service is not uniformly viewed as matching the resort’s level, with complaints about slow or incon
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Nearby Attractions
Xplor Park
1.8 km away
Playa del Carmen
5.8 km away
Tulum
56.0 km away
Hyde Park
8024.3 km away
LIHPAO Discovery Land
14184.9 km away
Select Room
No rooms available
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults