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Hotel Fenix, a Gran Melia Hotel
Calle de Hermosilla 2
Madrid, Spain 28001
Gran Meliá(Melia Hotels International)
34-914-316700
4.6TA Rating
Member Benefits
Complimentary Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
The Gran Meliá Phoenix Hotel is highly regarded for its exceptional service, opulent rooms, and prime location, with many guests finding it surpasses other luxury hotels. The Red Level service, prompt room service, and friendly staff are particularly appreciated. The hotel is considered an excellent choice for luxury stays in Madrid.
Hotel Amenities
Internet
Free Internet
Free WiFi
Meeting Rooms
Concierge
Family Rooms
Room Service
Restaurant
Bar/Lounge
Airport Transfer
WiFi
Fitness Center
Air Conditioning
Accessible Rooms
Minibar
Conference Facilities
Guest Reviews
Guest review insight3 recent reviews2026-01-12 — 2026-04-26
Hotel Fenix earns strong praise for its welcoming service, convenient Prado-area location and generous breakfast. A tight bathroom in at least one room is the main caveat, though staff were responsive when a room change was requested.
A warm reception on arrivalBreakfast with plentiful fresh fruit and juicesEasy walks to major Madrid sights
Guests return for
- Friendly, accommodating front-desk service
- Convenient location near the Prado area, the Archaeological Museum, Alcalá Gate and Retiro Park
- Breakfast is well regarded for fresh fruit, juices and variety
Worth knowing
- Bathroom size may feel restrictive in some rooms
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults