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The Esplanade Hotel in Zagreb is renowned for its timeless elegance, rich history, and exceptional service. The hotel boasts a stunning architecture, comfortable rooms with meticulous details, and luxurious marble bathrooms. Breakfast is extensive, and the Zinfandel's restaurant receives high marks for its dinners. All staff members are consistently described as warm, friendly, and providing impeccable service. A minor point mentioned by some guests is the absence of a kettle in the rooms.
Esplanade Zagreb combines a strongly preserved, century-old identity with a central, walkable location and generally spacious, clean rooms. Many guests praise the service, breakfast and sleep comfort, but recurring comments also note aging furnishings and facilities. Service appears mostly positive, though a few guests reported communication or staff-attitude issues.
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