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Chalet Ivy Jozankei
231 Jozankei Onsen, Sapporo, Japan, 061-2302
Chalet Hotel Kaya(Chalet Hotel Kaya)
+81 11 5952888
4.4TA Rating
Member Benefits
Complimentary Breakfast
Room upgrade (subject to availability)
Early Check In (subject to availability)
Late Check Out (subject to availability)
Welcome Amenity
USD 50 Hotel Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
Chalet Ivy Jozankei features modern design with private onsen and river views, offering a tranquil retreat. Guests appreciate the attentive service, exquisite Japanese dinners and breakfasts, and comfortable rooms. Some reviews mention room for improvement in food flexibility (e.g., allergen handling) and minor details, with pricing noted as relatively high.
Hotel Amenities
In-Room Safe
Guest Reviews
Guest review insight34 recent reviews2025-07-03 — 2026-05-04
Chalet Ivy Jozankei is a quiet, well-maintained onsen retreat praised for thoughtful service, high-quality seasonal dining, comfortable rooms, and an easygoing atmosphere. Most guests find it polished and relaxing, though views vary by room and the property feels more contemporary and internationally oriented than a traditional ryokan. Some guests also felt the service and value did not consistently match the high rate.
A quiet soak in the onsen during snowfall or while looking toward the surrounding forest and stream.Seasonal kaiseki or teppanyaki built around fresh ingredients, with several guests comparing the foodUsing the round-the-clock lounge for complimentary snacks, coffee, juices, and drinks.A calm, private stay with little crowding, making it easy to remain on property and switch off.
Guests return for
- Repeatedly praised for fresh, seasonal, high-quality meals, especially kaiseki and teppanyaki, with
- Clean, comfortable, spacious rooms and facilities that are generally kept in excellent condition.
- Peaceful, private atmosphere suited to unwinding, with low guest density and a lounge offering 24/7-
- Friendly, professional staff, including strong multilingual communication and several examples of
Worth knowing
- The property is in a valley and views are not consistently impressive; some rooms face limited or
- It is not a fully traditional Japanese onsen experience, and the public bath is described by one g
- A few guests found restaurant service insufficiently personalized or paced too quickly.
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
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