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Il Reschio is praised for its stunning natural scenery and unique atmosphere, described as 'the best hotel I've ever been to,' with rooms and spa facilities also receiving positive remarks. However, some guests expressed disappointment with the service, citing unwelcoming reception, inflexible service, and overpriced dining. Another review strongly criticizes the hotel for canceling reservations without valid reason and accuses it of arrogance and lack of respect.
Castello di Reschio earns repeated praise for its atmospheric restored-castle setting, attentive team and strong sense of place between Umbria and Tuscany. Guests highlight countryside walks, horses, considered rooms, food and wellness treatments. The main caution is a serious but isolated report of scorpions in two rooms; the hotel was later praised by the same guest for providing support, an apology and a full refund. One lunch visitor also reported being unable to view communal areas.
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Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
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