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Casa Polanco
MEXICO CITY
Casa Polanco(Casa Polanco)
52-551-7138224
4.8TA Rating
Member Benefits
Complimentary Breakfast
Early Check In (subject to availability)
Late Check Out (subject to availability)
Room upgrade (subject to availability)
USD100 Restaurant Credit
Benefits apply only to eligible rates. The room and rate terms shown before booking determine the confirmed inclusions.
About
This boutique hotel is renowned for its exceptional architectural design and outstanding customer service, offering a thoughtful and attentive experience. However, some guests reported instances of booking cancellations, which impacted their stay.
Hotel Amenities
Restaurant
Bar/Lounge
Free WiFi
Breakfast
Fitness Center
Spa
Room Service
Free Internet
Free Parking
Airport Transfer
WiFi
Concierge
Air Conditioning
Family Rooms
Minibar
In-Room Safe
Guest Reviews
Guest review insight14 recent reviews2025-08-17 — 2026-05-07
Casa Polanco is a small, design-led boutique hotel in Polanco that guests consistently describe as warm, personal, and exceptionally attentive. Its strongest appeal is the combination of a residential, tranquil setting, polished service, distinctive interiors, and well-regarded food and complimentary touches. The experience is notably intimate and home-like rather than conventional or impersonal.
Being welcomed in a relaxed, personal way after a long journey, including a drink and time to settle in.Staff making celebrations and special occasions feel genuinely personal.A calm courtyard breakfast and the sense of escaping Polanco’s bustle while remaining centrally located.Complimentary minibar items, drinks, and thoughtful welcome amenities.
Guests return for
- Exceptionally friendly, attentive staff who create a welcoming, home-like atmosphere.
- Quiet, safe, central Polanco location near restaurants, Lincoln Park, and high-end shopping.
- Distinctive architecture, interiors, and individually designed rooms.
- Strong feedback on cleanliness, comfort, breakfast, and other food and drinks.
Worth knowing
- The hotel is described by one guest as expensive, even though they felt it was worthwhile.
- Its small, intimate format and individually different rooms may mean experiences vary by room; this,
- No recurring service, location, or comfort complaints appear in the excerpts.
Themes are synthesized from recent guest feedback. Individual experiences vary, and current rate terms always take precedence.
Property Information
Opened
202206
Nearby Attractions
Parque Lincoln
0.1 km away
Museo Nacional de Antropología
1.3 km away
Bosque de Chapultepec
1.4 km away
Museo Soumaya
1.5 km away
Chapultepec Castle
1.9 km away
Select Room
No rooms available
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Booking Info
Check-inSep 13, 2026
Check-outSep 14, 2026
Guests2 Adults